Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us, as well as information collected automatically when you browse our site:

• Personal Information You Provide: When you submit an inquiry, request a tour, or contact us through our forms, we may collect your name, email address, phone number, budget preferences, search criteria, and any messages you include.
• Automatically Collected Information: When you access our website, our servers may automatically record information such as your IP address, browser type, device info, referring/exit pages, and time spent on pages via standard cookies and analytics software.

2. How We Use Your Information

We use the information we collect solely to provide and improve our real estate brokerage services, including to:

• Respond to your inquiries and match you with available housing, apartment, or room listings.
• Communicate with you regarding scheduled property showings, updates, or site news.
• Maintain, protect, and optimize the security and performance of our website.
• Comply with applicable legal, regulatory, and financial obligations under New York real estate law.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only under the following limited circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, hosting software, or communicating with clients (e.g., website hosting, email service providers, database management).
• Real Estate Transactions: With your explicit consent, necessary details may be shared with property owners, building managers, listing agents, or screening services strictly as required to process lease applications or schedule viewings.
• Legal Compliance: We may disclose your information if required to do so by law, court order, or subpoena, or to enforce our site policies or protect our rights and safety.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user navigation and analyze traffic patterns. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Security

We implement reasonable security safeguards designed to protect your personal information against unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

6. Third-Party Links

Our website may contain links to external third-party sites, tools, or social media platforms (such as Instagram or TikTok). We are not responsible for the privacy practices or content of these external websites.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at info@noelle-ny.com.